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Hotel property management software
Absence Index category, release 2026-09.
The system of record a hotel uses to run reservations, front desk, housekeeping, rates, payments and guest profiles across one or more properties.
Absence Index, release 2026-09
Who the five engines name most in Hotel property management software
149 valid answers on ChatGPT, Claude, Perplexity, Google AI Overviews and Google AI Mode, captured 2026-09-22. Observed answers on stated dates, not a ranking. This is not a judgment of product quality.
- Cloudbeds named in 115 of 149 answers (77.2%, 95% interval 69.8% to 83.2%)
- Stayntouch named in 68 of 149 answers (45.6%, 95% interval 37.8% to 53.6%)
- Little Hotelier named in 51 of 149 answers (34.2%, 95% interval 27.1% to 42.2%)
Question, as the Index published it: What is the best hotel PMS for a small independent hotel?
I’d start with Cloudbeds for an all-around independent-hotel PMS—but for a very small, owner-operated hotel, I’d compare Little Hotelier first. My recommendation is based on their current features and packaging, not hands-on testing. My ...
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